Billing and Payment Policies

BILLING POLICIES:

The procedures, practices, policies and benefits described here may be modified or discontinued from time to time. We will try to inform you of any changes as they occur.

Should you have any questions, please email support@romanceyourmarriage.com

Usage of our services constitutes customer’s acceptance of Romanceyourmarriage.com billing policy.

The following is the billing policy with which all customers must comply:

 

PAYMENT OPTIONS:

Currently we only accept Paypal.

 

GENERAL POLICIES:

Customers are responsible for keeping all credit/debit card details and contact information current. Please email info@romanceyourmarriage.com inform us of any changes.

All contracted fees are automatically charged to the credit/debit card on file.

Payment receipts are available to customers upon request.

 

DELINQUENCY POLICIES:

Credit/Debit Card Billing: All credit/debit cards are automatically charged on the customer’s specific billing cycle date or, if a payment plan is selected, every 30-days from the initial purchase. If the credit/debit card is declined, we will continue to attempt to charge the card on file every 3 days for 30 days (up to 10 times).

Delinquent Accounts: All accounts 30 days past due may be disabled or de-activated until balances are paid in full.

 

FEES:

Returned Item Fee: There is a $50.00 insufficient funds check fee for returned checks in addition to the amount still due.

Late Fee: Invoices which remain unpaid after 30-days may be assessed a late fee of $50.00 per month.

Chargebacks: If a customer initiates a chargeback, we will assess a $250.00 processing fee for each individual chargeback.

Collections Fee: In the event an account is submitted to a third-party collections service, the client will be responsible for the full amount of the collections fees, in addition to any other fees previously assessed on the account.

 

CANCELLATIONS:

Cancellation of an account does not dismiss outstanding invoices or the contracted commitments. At the time of cancellation, any outstanding balance must be settled. All cancelled accounts with an outstanding balance may be automatically turned over to a third-party collection service.

 

BILLING DISPUTES:

As a current or prior customer, each customer agrees to provide 30 days to attempt settlement of any billing dispute before disputing with any third-party credit/debit card company or bank. We must be the first option in billing disputes.

Should romanceyourmarriage.com receive a chargeback from a third-party credit/debit card company or bank on the customer’s behalf before we have been given a chance to resolve the issue, we have the right to collect on the rendered services and any fees associated with those disputes.

Regardless of the outcome of the chargeback, romanceyourmarriage.com retains the right to collect on any rendered services or fees that are due.

romanceyourmarriage.com will submit any disputed amounts to a collection agency. Once a chargeback has been received, we will immediately suspend the account until the matter is resolved.

REFUNDS:

When you purchase one of our programs or services you are stepping up and saying "Yes" to your success and a better future for yourself and your family. We're fully committed to helping you achieve your very best.

For this reason we do not offer refunds. It helps drive you to use what you bought and implement it into your life. We put a lot of thought, time, effort and our years of training and experience into each of our products. We expect you to uphold your end and put the same amount of effort into working on your life and your successes.

We expect you to own your buying decisions and actions, recognizing that when you clicked on that purchase button you were fully committed to improving your life. We understand that life has a way of making us fear change and feel like we can't achieve our dreams. That's why we don't offer you a way to back out on yourself and your hopes and visions for the future.

All sales are final. There are no refunds and you are responsible for the full amount of the product or service you ordered.

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